UAE Ministry of Community Development to reduce spread of Covid19 using blockchain

Hessa Essa Buhumaid, Minister of Community Development (MOCD) , announced the introduction of new smooth procedures across all its customer happiness centres for the benefit of the general public across the UAE. "This step confirms the ministry’s commitment to ensure the continuity and flexibility of all government services in light of the directives of the smart government to reduce the spread of COVID-19," the minister said in a statement.

MOCD "Reduce COVID-19 spread and stay at home"

She noted that these services allow customers to stay at home and reach out with their requirements and demands through different ways such as phone communications and various applications, the blockchain system and instant chat systems.

Buhumaid pointed out that as part of the ministry's efforts to ensure the continuity and flexibility of government services at this stage, the services focus on enhancing the use of digital identity for customers by activating requests remotely and reducing the receipt of required documents, while fully adhering to flexibility in updating regular data and renewal services for various categories. These include senior citizens, People of Determination, productive families, non-profit public associations and young people who are about to get married.

Nasser Ismail, Assistant Under-Secretary for Social Welfare at the Ministry of Community Development, said that in the current situation, they have stopped receiving paper documents across all customer happiness centres, and have approved digital documents instead. He pointed out that this step comes as part of the ministry’s efforts to regulate the flow of customers, especially senior Emiratis, People of Determination and other categories.