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Cryptocurrency exchange BitForex headquartered in Hong Kong, has abruptly ceased all operations, leaving its customers in a state of confusion and concern over the accessibility of their funds amidst suspicions of a potential exit scam.
The situation escalated when BitForex's hot wallets registered significant outflows of digital currencies totaling around $56.5 million on February 23, as revealed by on-chain investigator ZachXBT.
Presently, the exchange shows zero trading volume, as indicated by data from CoinMarketCap and CoinGecko.
Withdrawal suspensions triggered a flood of complaints on BitForex's official Telegram channel, with users reporting inaccessible accounts and depleted balances on their dashboards. Adding to the uncertainty, the exchange has allegedly selectively deleted messages addressing these issues since the halt, with its Community Manager going silent and changing her profile picture shortly after the incident.
Decrypt attempted to contact BitForex for comments but received no immediate response from either the exchange or its community manager.
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BitForex's explanation of "unscheduled maintenance" has failed to alleviate concerns. The exchange relayed this information to the OMI ecosystem's official account, indicating ongoing maintenance without specifying details.
Notably, BitForex holds nearly 7% of the OMI supply, a utility token for the Veve ecosystem, known for trading NFTs licensed by major brands like Marvel and Disney. Following the incident, OMI plummeted from $0.0069 to $0.00078, marking an 88% drop.
Access to the exchange is now largely restricted, with only a few support pages accessible, including an announcement about CEO Jason Luo's departure on January 31. This incident isn’t BitForex's first brush with controversy; last year, Japan's Financial Services Agency (FSA) flagged the exchange for operating without proper registration, and it has previously faced accusations of falsifying trading volume.
Amidst the silence from BitForex's official group, a Telegram group named "Scammed by BitForex" has emerged, attracting over 150 users sharing grievances and discussing potential collective action, according to Decrypt. Some users have taken their complaints to Hong Kong's Securities and Futures Commission (SFC) and are urging other victims to do the same while reaching out to crypto influencers and educators for support.
If BitForex indeed executed an exit scam, it would not be the first instance of a crypto exchange mysteriously shutting down, reminiscent of the infamous case of QuadrigaCX, a Canadian exchange that collapsed in 2019 amidst allegations of fraud and mismanagement.
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