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FTX EU Introduces Website for European Customers to Claim Withdrawals Following Company Collapse

FTX EU, the European branch of FTX, has launched a website that allows customers in Europe to request withdrawals.

The launch of this website comes after a period of almost five months since the global trading platform’s collapse and bankruptcy in November.

According to Finance Magnates, the new website domain name,, has been approved by the Cyprus Securities and Exchange Commission.

The website will serve the sole purpose of enabling impacted customers to receive their payments and will not offer any additional services or products.

FTX EU has confirmed this in an email sent to its clients.

It is unclear how many users were affected when FTX EU was made available in the Europe Economic Area and Middle East.

This subsidiary only became accessible in March 2022, which was after the global FTX enterprise collapsed in November. Therefore, it is not anticipated that there will be a large number of affected users.

FTX Japan, another subsidiary, has already provided compensation to impacted customers.

In February, it allowed a complete withdrawal of funds, which totaled around $50 million.

FTX EU was headquartered in Switzerland but had to suspend its operations on November 9, following a request by the Cyprus regulator.

Subsequently, FTX Group and all its affiliated companies, including FTX EU, filed for bankruptcy on November 11.

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